Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
7.6
Location
9.8
Service
8.8
Dining
8.4
Guest reviews
8.2/10
based on 5 reviews
8.8
8.8/10 based on 908 reviews
Penelope
United Kingdom,
February
2025
6.2/10
My stay at the Andaz Amsterdam was an absolute delight! The location was ideal, nestled in the vibrant '9 Streets' area, making it easy to explore the nearby attractions. The service was friendly and attentive, truly enhancing my experience. Although the unique room design was visually striking, there were a few quirks that detracted from the overall comfort. Overall, it was a fantastic experience in a stylish setting, but there's room for improvement. 😊
Rooms
8.0
The room was beautifully designed and surprisingly spacious for Europe. However, I did find some aspects of the layout to be a bit impractical, making certain tasks challenging.
Service
10.0
Service was perfect and always cheerful, going above and beyond to ensure my comfort and satisfaction, especially at breakfast and during my interactions at the bar.
Location
10.0
The hotel's location could not be better! It was just a short walk away from the Jordaan, Anne Frank House, and other attractions, yet still quiet enough to relax when needed.
Dining
9.0
I really enjoyed dining at Blue Spoon; the food was high-quality and the atmosphere was upscale without being pretentious. The breakfast, especially the French toast, was definitely a highlight.
Facilities
8.0
Facilities like bike rentals on-site made exploring Amsterdam a breeze. I found the overall amenities well-maintained, although the sauna arrangement could be improved for more privacy.
Mia
United Kingdom,
January
2025
5.8/10
My stay at Andaz Amsterdam was pretty mixed. The location was ideal, close to lots of attractions, and the design was undeniably cool and artsy. However, I found the comfort of the bed lacking, which was a bummer for a hotel at this price point. The dining experience was decent but didn't live up to expectations for a place like this, and I felt some aspects were more style than substance.
Rooms
7.0
The room had an eclectic layout which was unique, but I struggled with the comfort of the bed and the bathroom setup. The mini bar was well-stocked, but the overall experience could've been better.
Service
9.0
The staff were super friendly and attentive, always making me feel welcome. They offered complimentary drinks upon check-in, and they were eager to help with any requests.
Location
10.0
The location was stellar—right on the canal, close to the Anne Frank Museum, and a quick walk to local shops and cafes. It felt residential without being overwhelmed by tourists.
Dining
6.0
The dining options were disappointing. While the breakfast had some great moments, overall, the menu felt limited and didn't match the hotel's level. I expected more from the restaurant.
Facilities
8.0
I appreciated the clean and modern facilities, but some areas felt like they were lacking that luxurious touch that you'd hope for at this price. The complimentary wine hour was a nice touch!
Maureen
United Kingdom,
January
2025
6.6/10
I thoroughly enjoyed my stay at Andaz Amsterdam, Prinsengracht, especially with its prime location near the trendy '9 Streets' and other attractions. The service was consistently friendly and attentive, though the dining options left a bit to be desired. My room was beautiful and quiet, providing a perfect retreat after a day of exploring the city.
Rooms
9.0
My King Room with a garden view was excellent, tucked away at the end of the hallway, which made it very quiet. The modern décor was inviting, and the bed was incredibly comfortable, allowing me to sleep soundly.
Service
10.0
The staff was attentive and polite throughout my visit. They went the extra mile, ensuring my needs were met, from check-in to room amenities. I appreciated the thoughtfulness in handling special requests.
Location
10.0
The hotel's location couldn't be better! It’s in a central area near numerous shops, cafes, and famous landmarks, making it easy to explore Amsterdam on foot.
Dining
8.0
While I enjoyed the breakfast at Bluespoon Restaurant, I found the menu to be somewhat limited. Despite this, the atmosphere was pleasant, and it’s generally a good place for a casual meal.
Facilities
8.0
The gym facilities were decent and equipped well enough for a fulfilling workout. I did not get to experience other amenities like the wine hour, but the offerings seemed appealing.
Guy
United Kingdom,
January
2025
7.4/10
My stay at Andaz Amsterdam was largely enjoyable, from the unique and artistic atmosphere to the delicious breakfast options. While the service was generally accommodating and friendly, I did encounter some issues with room size and air conditioning during a particularly hot period. Overall, it was a nice experience that I would consider repeating in the future, especially when the nearby construction is completed.
Rooms
6.0
My room was quirky and beautifully decorated, but I found it to be quite small and rather hot due to the air conditioning not working optimally. The seating arrangements and design choices made it feel a bit cramped and not as functional as I would have liked.
Service
8.0
The staff were incredibly friendly and went above and beyond during my stay, especially in addressing issues I had with my room. Their attention to detail and willingness to check in on my comfort truly stood out.
Location
10.0
The hotel's location is fantastic, right in the heart of Amsterdam with easy access to trendy neighborhoods, shops, and major attractions like the Anne Frank House.
Dining
9.0
Breakfast was a highlight for me, with a fantastic selection of fresh fruit and a la carte options that I really enjoyed. The attention to detail in the restaurant made it a pleasant dining experience.
Facilities
7.0
While the hotel has splendid amenities, including a well-equipped gym and complimentary drinks during social hours, I did find the room facilities lacking in terms of efficient air conditioning.
Justin
United Kingdom,
November
2024
6.4/10
My stay at Andaz Amsterdam was a blend of modern comfort and unique design, embodying quirky Dutch artistry. While the hotel's atmosphere and location were truly captivating, I did have some issues with the room layout, particularly the open-plan design of the bathroom which affected privacy. Overall, I enjoyed the experience, especially the really good food offerings and attentive service.
Rooms
8.0
The room had an innovative layout with unique design features, though the open toilet and sink arrangement lacked privacy. The large windows provided beautiful canal views and plenty of natural light.
Service
7.0
The staff were incredibly helpful and friendly, offering personalized touches that enhanced my stay. However, the service consistency could improve, as I experienced some lapses during my visit.
Location
9.0
The location in the Jordaan area was ideal for accessing major attractions and enjoying the charming canals. It's only a short walk to the Nine Streets and other neighborhoods, making it a great base for exploring.
Dining
10.0
The dining experience at Bluespoon Restaurant was a masterpiece, with a good variety of dishes, making every meal nice. I particularly loved the breakfast buffet, which was expansive and full of flavor.
Facilities
8.0
The hotel offered lots of great amenities, including bicycle rentals and a relaxing garden space. I was also impressed by the gym's modern equipment, although I didn't have the chance to use the spa facilities.
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